Returns & Exchanges
Returns & Exchanges Policy
We are committed to ensuring your satisfaction with any merchandise you have ordered
In case you are not satisfied with your purchase, you can exchange any merchandise bought from "ARMY SALES" within 3 days from the date of delivery of the order, provided that the article(s) being returned meet the requirements of "Rules of Return/Exchange".
For exchange of Home Delivery order, please fill the above form or connect with us on "9873003142".
Please keep your invoice safe and intact as it is essential to give the same to us and delivery partner while getting your product exchanged.
Rules of Return/Exchange
Request to return for refund or replacement must be raised within 3 calendar days from date of delivery of the product by contacting Customer care at 9873003142.
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Returns shall be arranged for pick-up through a logistic service partner. However, in the event the logistic service partner is unable to do so, a notification regarding the same shall be sent to you, for dispatching the product using a reputed courier in your respective area to the address mentioned in the SMS/WhatsApp on your registered mobile number. The freight charges for such products shall be reimbursed to you on successful receipt of product and verification of the same.
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Returns are subject to verification and checks in order to determine the legitimacy of complaint/return. Legitimacy shall be checked for the following conditions:
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Product should be in the same condition as you received, so we advise you to make a video of the product while opening it once you receive it for the first time. The unboxing video might be asked by us to check legitimacy of your "reason to return".
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All in-the-box accessories, freebies, warranty cards and combos (if any) should be present.
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Refund shall be issued to you only after the product is received and verification of the same.
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Products should be carefully packaged so that there is no damage during transit.
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Mode of refund will be via UPI or Bank Transfer as convenient to the buyer. This will be asked by our Return QC team after approval of your returned product verification.